How do I contact Technical Support?

You can reach tech support:

By filling out an online form

This will help us have all the information we need about what you are experiencing.

Higher Ed Tech Support Form

High School Tech Support Form

By phone

Call 1-800-936-6899.

Technical Support Hours (Eastern Time)

  • Monday - Thursday: 8:00 a.m. - 3:00 a.m. 
  • Friday: 8:00 a.m. - 12:00 a.m. 
  • Saturday: 12:00 p.m. - 8:00 p.m. 
  • Sunday: 12:00 p.m. - 3:00 a.m.